MCG Consulting

MCG Consulting is trusted throughout the region for its expertise, impartiality and its ability to get the best results for clients. We focus solely on the ICT field (Information, Communication and Technology) and IT and media sectors across global industries and so have developed unparalleled knowledge base which includes patented best in class techniques and data sources. This gives us and our clients – a head start.

We shape the industry through our extensive work on policy, regulation and finance. We have worked with most of the sector’s key players to identify solutions to the problems they face. Working at board level we have developed company strategies, evaluated business plans and audited for process optimization. We have been at the core of major M&A activities, optimized the tariffing of new and existing services across the global telecom industry, identified and launched new business ventures and improved profitability and cash flow through streamlining key operational processes.

We are acknowledged for our objectivity, efficiency and accuracy – in addition to communicating implications clearly and effectively. MCG’s consultants bring a unique combination of business advisory skills and detailed sector expertise to deliver practical results with the speed, objectivity and insight that has earned us a global reputation for service excellence.

MCG takes corporate citizenship seriously and is continually endeavoring to make  positive contributions to people in the communities we serve.

We are committed to the principles of corporate social responsibility and recognize that good business management means forming positive relationships with all, our stakeholders—clients, employees, alumni, shareholders, alliance partners—and the broader community in which we operate.

We hold ourselves accountable for all aspects of our business and maintain high ethical standards in our dealings with clients and business partners.  We strive to create a rewarding environment for all employees, and we promote diverse and flexible working practices. MCG also actively encourages the involvement of its people in any community service or activity that supports positive change.

MCG provides strategy and management consultancy, information services and start-up support throughout the Information, communication technology. This includes Telecommunications, IT and media sectors. Our firm grasp of market dynamics, distinctive combination of creativity and rigor, in combination with our renowned objectivity enable us to consistently exceed the high levels of quality and innovation which our clients expect in the delivery of consulting, advisory and research based services. We have over 130 staff in associated offices in Toronto, London, and Kuwait.

We are global management consulting, technology services and outsourcing company, that have developed a significant footprint in the Middle East and North Africa region by virtue of our current clientele base – which has seen us managing projects for our regional clients in excess of 40 million dollars.

MCG is committed to deliver innovative solutions that enable our clients to reach higher levels of performance. Our staff leverages leading edge technology to mine new opportunities and drive new business processes and realize growth opportunities.  We have extensive relationships with regional public and private sector entities of all sizes.  Using our industry and business-process knowledge, our service offering expertise and our insight into and access to existing and emerging technologies, we identify new business and technology trends and formulate and implement solutions for clients under demanding time constraints. Specifically, we help our clients:

• Identify and enter new markets.

• Increase revenues in existing markets by means of tapping the resources and harnessing the change.

• Improve operational performance.

• Deliver their products and services more effectively and efficiently.

Our business is structured around five operating groups, which together comprise almost all the industry groups serving clients in every major discipline. Our industry focus gives us an understanding of industry evolution, business issues and applicable technologies, enabling us to deliver solutions tailored to each client or, as appropriate, more-standardized capabilities that we offer to multiple clients.

Our two capability groups, Business Consulting and Technology Incubation & Outsourcing, develop a full spectrum of services and solutions that address business opportunities and challenges common across industries. The subject matter experts within our capability groups support the industry experts working within our operating groups. Our Business Process Outsourcing (BPO) businesses provide function-specific and/or industry-specific business services to multiple clients on an outsourced basis through standard operating models.

Client engagement teams typically consist of industry experts, capability specialists and professionals with local market knowledge. Our client teams are complemented by professionals from our alliance group centers, who capture replicable components of methodologies and technologies to create client solutions quickly, predictably and cost-effectively.

Because research and innovation have been major factors in our success, we spend approximately one third of MCG annual revenue on research and development. We use our investment in research to help create, commercialize and disseminate innovative business strategies and technology to develop market-ready solutions for our clients. Our research and innovation program is designed to generate early insights into how knowledge can be harnessed to create innovative business solutions for our clients and to develop business strategies with significant value.